Contact
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Contact us
Questions about an order, a product or your routine — email us and a real person will get back to you within one business day.
To help us answer faster
- Include your order number if your question is about an order.
- For a damaged or incorrect item, attach a photo — it saves a round trip.
- For a return, tell us the product and what did not work for you.
You might find it faster here
FAQ
Common questions about products, scents and routines.
Shipping
Processing times, delivery windows and tracking.
Returns
Our 30-day guarantee and how to start a return.
Retailer, distributor or creator? Head to B2B inquiries instead.
Mediquitous INC — operator of bananal.us. All orders ship from our warehouse in the United States.