Ordering
Do you ship outside the United States?
Not at the moment. All orders ship from our US warehouse to US addresses only.
Can I change my order after placing it?
We can edit an order before it ships. Email us as soon as possible with your order number.
Products
Are your products safe for colour-treated hair?
Yes. The whole range is formulated to be safe on colour-treated and chemically processed hair.
What is the difference between the lines?
Repair is for bleached and heat-damaged hair. Intensive works at the scalp for weak roots. Purifying is for oily or itchy scalps. Enriched is bonding care for dull, rough hair. Perfumed is scented daily care in six fragrances.
How long does the scent last?
The Perfumed line shares one scent across shampoo, treatment, essence and body wash. Used together the fragrance layers and stays noticeable through the day.
Where are your products made?
All BANANAL products are made in Korea.
Discounts
How does the buy-more discount work?
Two hair essences take 10% off, three take 15%. It applies automatically at checkout and you can mix scents.
When is shipping free?
On orders over $45, or on any order of three items or more.